Privacy policy

Last Updated: July 3, 2026

1. Introduction

At EcoGreenSeed ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information when you visit https://ecogreenseed.com, create an account, place an order, or otherwise use our services.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services securely.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment and transaction information
  • Account information
  • Purchase history
  • Customer support communications
  • IP address
  • Browser and device information
  • Website usage and browsing activity

Some information is provided directly by you, while other information is collected automatically through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Process payments and refunds
  • Communicate order updates
  • Improve our website and services
  • Personalize your shopping experience
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send promotional emails and special offers (where permitted or with your consent)

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

4. Cookies and Analytics

We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

We may use trusted third-party services including:

  • Shopify
  • Google Analytics
  • Google Tag Manager
  • Microsoft Clarity
  • Meta Pixel

These services help us understand website performance, measure advertising effectiveness, and improve our products and services.

Most browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that assist us with:

  • Payment processing
  • Website hosting
  • Order fulfillment and shipping
  • Customer support
  • Fraud prevention
  • Analytics
  • Marketing services
  • Legal and regulatory compliance

We may also disclose information if required by law or to protect our legal rights.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal and accounting obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our policies

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Receive a copy of your personal information
  • Object to or restrict certain processing activities
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can promptly remove the information.

10. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by EcoGreenSeed.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices.

Any updates will be posted on this page together with the revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

EcoGreenSeed

1910 Thomes Ave
Cheyenne, WY 82001
United States

Email: support@ecogreenseed.com

Website: https://ecogreenseed.com